Our Privacy Policy

OUR PRIVACY COMMITMENT TO YOU

At A.L.F. Group Services, we are committed to protecting the privacy of all your personal information. Just as ensuring the security of your business, home or automobile is a cornerstone of our relationship with you, so is ensuring the security of the personal information you entrust to us. We would like to take this opportunity to provide you with some information as to what our ongoing privacy commitment to you means.

COLLECTING, USING AND DISCLOSING PERSONAL INFORMATION ABOUT YOU

Why do we collect personal information? We collect, use and disclose personal information about you in order to serve your insurance needs. Personal information is information that identifies you as an individual client and relates specifically to you. Common purposes for which we collect your personal information are to:

• Enable us to acquire or renew an insurance policy for you.
• Assist you and assess your ongoing needs for insurance.
• Offering and providing products and services to meet your needs.
• Keep your information accurate and up-to-date.
• Augment in the investigation and paying of claims.
• Compliance with the law and regulatory bodies where required.

What personal information do we collect? Depending on the purpose for which we need to collect it, we may ask for the following personal information about you, including:

• Basic information, such as your name, address, telephone and fax numbers, e-mail address, birth date and marital status.
• Claims history.
• Credit and past payment records.
• Driving record.
• Details about your property such as the value of your home and contents.
• Medical information such as any condition that may affect the operation of a vehicle.

Who do we disclose your personal information to? In offering and providing products and services to meet your needs, we may disclose any of the information that we collect within your company and non-affiliated third parties, including:

• Insurance Companies
• Other Insurance Brokers
• Credit organizations.
• Professionals working with us such as adjusters or lawyers.
• Financial institutions. For example, the organization that carries your mortgage.
• Insurance intermediaries for marketing purposes.

We will not however, collect, use or disclose any personal information about you of a sensitive nature (e.g. medical or income information) without first obtaining your written consent. You may withdraw or limit your consent at any time, subject to the legal or contractual restrictions and reasonable notice, by contacting our office at any of our numbers listed below. If you withdraw your consent, it may limit our ability to provide you with the product or service you have requested. This privacy policy can also be viewed on our web site at www.alfgroup.ca

Jane Forfar CEO
A.L.F. Group Services Inc.
457 Roncesvalles Ave.
Toronto, ON , M6R 2N4
Telephone: 416.868.9339 ext. I I Toll free: 1.866.538.9339

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